Dealing With Angry Customers

It happens to every business eventually: a customer gets angry. The key is to be professional, talk through the issue, and ultimately satisfy the customer. It can be difficult to maintain your cool, but if you remember that the customer isn’t angry with you personally it becomes easier to be patient and calm the person down. Get more tips for staying calm under customer pressure below.

Read the full article here: How to Handle Angry Customers

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